RPNN

RPNN System Requirements

   

The minimum requirements your device needs to fully access the RPNN are listed below:

Desktop Users

  • A personal email address is required for user login (i.e. john.doe@gmail.com).
  • Internet access
  • You will need an internet browser which supports 128bit SSL encryption and
    JavaScript enabled, such as:
    • For Windows XP, Vista, Win 7 or higher
      • Microsoft Internet Explorer 9.0 and higher
      • Firefox 3 and higher
      • Chrome 3.0 and higher
  • For Macintosh using OS 10.x
    • Safari 3.0 and higher
    • Firefox 3 and higher
    • Chrome 3.0 and higher
  • IBM-compatible PC, Pentium 200 or higher
  • 64 MB RAM (128 recommended).
  • 56K modem or Higher
  • Printer (recommended).
  • Adobe Acrobat Reader

    • Acrobat Reader allows you to view and print Adobe Portable Document
      Format (PDF) files. It is installed on user machines as part of the Global
      load set. Contact National Help Desk if you have any issues with
      accessing PDF files.

If you have problems accessing the RPNN screens and PDF documents, verify the following
settings:

Screen resolution

The resolution of your screen must be set to 1024 by 768 pixels. To change your screen
resolution:

  • Right-click your desktop
  • Select Properties from the right-click menu. The Display Properties dialog will display
  • Click the Settings tab in the Display Properties dialog.
  • Move the Screen Area slider to 1024 by 768 and click the OK button.
  • Click the OK button to allow Windows to apply your new desktop setting
  • Click the Yes button to keep these settings.
  • Your screen resolution has now been changed to 1024 by 768 pixels.
JavaScript enabled

Internet Explorer must be set to enable JavaScript. To change your settings:

  1. Click Tools in the Internet Explorer toolbar
  2. Select Internet Options from the Tools drop-down menu. The Internet Options
    dialog will display.
  3. Click the Security tab in the Internet Options dialog box.
  4. Select the Internet Icon in the Web Content Zone window.
  5. Click the Custom Level button. The Security Settings dialog will display.
  6. Scroll down to the Scripting section of the Settings list
  7. Select the Enable radio buttons for: Active scripting, Allow paste operations
    via script, and Scripting of Java applets.
  8. Click OK to exit the Security Settings dialog and save your changes.
  9. Click OK to exit the Internet Options dialog.
  10. Refresh your browser.
Cookies enabled

Internet Explorer must be set to allow cookies. To change your settings:

  1. Click Tools in the Internet Explorer toolbar.
  2. Select Internet Options from the Tools drop-down menu. The Internet Options
    dialog will display.
  3. Click the Privacy tab in the Internet Options dialog box.
  4. In the Settings section, ensure that the privacy setting slider is set to Medium.
  5. Click OK to exit the Internet Options dialog and save your changes.
  6. Refresh your browser.
IPad/IPhone Users
  • A personal email address is required for user login (i.e. john.doe@gmail.com).
  • Internet access
  • Version iOS V5 or higher.
  • Safari 3.0 or higher.
  • For printing you must have a print app installed such as the Printshare app or
    another compatible print app.
  • For viewing Microsoft documents you must have a document viewer installed such
    as QuickOffice or another compatible app.
  • For viewing PDF's you must have a PDF viewer installed such as Quickoffice, Adobe
    Reader or another compatible app.
Android Users (Phones and Tablets)
  • A personal email address is required for user login (i.e. john.doe@gmail.com).
  • Any phone with a mobile web browser such as Google Chrome.
  • For printing you must have a print app installed such as the Printshare app or
    another compatible print app.
  • For viewing Microsoft documents you must have a document viewer installed such
    as QuickOffice or another compatible app.
  • For viewing PDF's you must have a PDF viewer installed such as Quickoffice, Adobe
    Reader, or another compatible app.
Smart Phone Encryption

Android

If you are going to be putting any RESTRICTED or CONFIDENTIAL electronic data on your Android device, then you must encrypt it. This can be done in multiple ways. If you must put the files on your Android device then there are encryption applications that you can use to encrypt images, notes, and files on your Android device. Two top encryption applications for Android are: Encrypt It Droid Crypt If you have Android version 4.0 or above than you can encrypt your phone using the new built in "Encrypt your phone" functionality. You can find more about this new feature on the Google site located here: Android Encrypt your phone Support page

iOS

iOS device running iOS 3.0 or higher have built in encryption for the hardware on the device. This does not mean the data on your device is secure. If the device is jailbroken then the unauthorized individual could have access to most of the data on the device. If your iOS device is running iOS 4.0 or higher then Apple Data Protection will encrypt the email, email attachments, and app data but only for apps that use the Data Protection.